CUSTOMER POLICY

Digital Delivery Policy

Effective date: 29 September 2026

This is a digital product. No physical item will be shipped.

What you receive

After a successful purchase, you receive the MRIZ STUDIO Warm Modern Japandi Bedroom Design Package as a downloadable PDF. The product page states the file contents, room size and package limitations before purchase.

Delivery timing

The download is made available electronically after payment is successfully completed and confirmed. The checkout confirmation page and/or order email will provide access instructions. Delivery is normally immediate, but security checks or temporary technical issues may cause a short delay.

Customer responsibility

You must provide a correct and accessible email address at checkout and keep your order confirmation. You are responsible for ensuring that your device can open a standard PDF file.

If the file does not arrive

Check your spam or promotions folder first. If the download link or email has not arrived, or the file cannot be opened, contact hello@mrizstudio.com with your name and order number. MRIZ STUDIO normally replies within two business days and will resend or replace a valid order file where appropriate.

Questions

Business owner: Flora Bajraktari
MRIZ STUDIO, Prishtina, Kosovo
hello@mrizstudio.com